Hello i'm having a problem... i bought 20000 eCoins... but the question is... where are they? tryed to talk with Xsolla helpers they told me to talk with GM's i made a tiket ... well no answers till now ... can someone help me with this? i got all the confirmations ... just wanted to have this problem solved asap... Regards!!
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Just be patient -
i don t know how long they take to answer ... thats why so nervous ^^Comment
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patience pls they answer maybe monday xDComment
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Sure... the thing is that 24 hours later nothing have been done ...Comment
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This is really sad... more than 48 hours later nothing solved yet...Comment
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I'm running out of patient really ... almost 5 days ? wtf are you guys doing? i need my coins .... or just give my money back ...Comment
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They don't work during weekends so remove those 2 days from your "total waiting time". Otherwise, there's nothing you can do but wait.
Anyways, are you sure you bought ecoins for the correct server? Sometimes people add their the ecoin currency on wrong server and then you need to make tickets to make them transfer to the correct server.Comment
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I had that happened to me too, took a week in total. So have patience and it will for sure be solved, had good responses from both Xsolla and the estsoft support.Verrian - warriorComment
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its was 25 ... fk tard... i'm sry if you'r that ritch so dont mind with 25 euros ... ill give you my bank acount so you can sent some money for me....Comment
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